Handling spam comments

If you are receiving spam emails relating to comments on your blog you can choose to disable comments on your blog or to enable third party spam prevention services, such as Akismet:

How to manage comments

Combating Comment Spam:

If you decide to continue to use comments functionality the Akismet Anti-Spam plugin is already installed. You can enable this service by signing up for an API key from your Dashboard > Settings > Akismet. For more information see the following links:


How can I add Javascript to a page or post

You can make use of a plugin ‘Simple Custom CSS and JS’, which will allow you to edit your custom Javascript directly in the WordPress interface.

You will need to be a site administrator of the website to enable and use this plugin.

  1. Log in
  2. Click Plugins
  3. Search for ‘Simple Custom CSS and JS
  4. Click Activate

More information can be found here https://en-gb.wordpress.org/plugins/custom-css-js/

How to change the visibility of your blog

  1. Log into your website:
  2. On the Dashboard screen, choose the
  3. Settings option in the left-hand menu
  4. Click Reading
  5. Scroll down, there should be various options under Site Visibility

NB: By default posts and pages are only visible to users that are not logged into your website, after they are published.

If you want your website to be seen by the public and not require login to be viewed, you should have either of these options selected: “Allow search engines to index this site” or “Discourage search engines from indexing this site“.

How to delete my website?

If you are site administrator and you no longer want your website, you can follow the steps below to delete your website.  The process involves an email confirmation step.

  1. Log into your website:
  2. Ensure you have access to the email address associated with your account.
    • Hover over your name (or username) in the top right corner and select Edit My Profile from the sub menu.
    • Scroll down and review your email address.
    • If necessary, update your email address and press the Update Profile button.
  3. Select Tools > Delete Site from the grey menu on the left hand side.
    • Click the checkbox to confirm that you want to permanently delete your website.
    • Press the Delete My Site Permanently button.
  4. Check you email for a Delete My Site message.
  5. Click on the link to delete your website.

bbPress role assignment bug

There is a bug, that will be fixed in the next release of bbPress plugin, related to assigning roles.

One can still assign forum user roles by using the drop down menu at the
bottom of the page – the bug affects only the drop down menu at the top of
the Users page.

Further information regarding the status of this bug can be found here:

Gotchas when editting a site that has a custom domain

If you have a custom domain name for your blog there are two areas that currently will not work as expected:

  1. Previewing draft posts
  2. Using the Appearance > Customize preview part of the website

To work around this restriction:

  1. Temporarily change the primary domain for your blog:
  2. Go to Tools > Domain Mapping
  3. Under “Active domains on this blog
  4. Change the primary domain to be the original *.blogs.ilrt.org one.
  5. Make changes in the Appearance > Customize area or preview your draft blog posts
  6. Once changes have been completed, return to the domain mapping area
  7. Go to Tools > Domain Mapping
  8. Revert the primary domain to the custom domain previously used.

NB: Whilst this workaround is in effect your custom domain will still work, however in the address bar shown in the browser when a person visits your website will redirect to the *.blogs.ilrt.org version.

How do I add a new plugin?

The task of installing and upgrading plugins (and themes) is done for you.  So you will not find the “Add New” button, which is normally under the Plugins section.

If you cannot find the plugin you would like to use, from the ones already installed under the Plugins section, then you can request that we install additional plugins.

  1. First find the plugin you would like to use
  2. Contact the Research IT team via https://servicedesk.bristol.ac.uk/tas/public/xfg/researchit or by email service-desk@bristol.ac.uk.  Include the following information:
    • Functionality required
    • Name of the plugin
    • Plugin URL/website address. NB: If you want a custom or paid for plugin installed you will need to supply the plugin files
    • Link or name of your blogs/website

Please note, we will not install plugins that are not compatible with the recent versions of WordPress or haven’t been updated in the last two years.  Where similar functionality is available by an already installed plugin, please make it clear in your request why you need this additional plugin installed.